Privacy Policy

PRIVACY POLICY

This privacy policy (this “Policy”) applies to AIR RISE INC Products, LLC (“AIR RISE INC”). AIR RISE INC is responsible for the processing of your personal information when you interact with our website, www.airriseinc.com (the “Website”), our services, our call centers, career portal, events, our employees for business-to-business purposes, and any other sites, products, or services under our control where this Policy is displayed. You may contact us at any time via the methods described below. This Policy describes how AIR RISE INC collects, uses and shares the personal information you provide. It also describes the choices available to you regarding our use of your personal information as well as your rights in determining what we do with the information that we collect or hold about you, and how you can access and update this information.

We value your privacy, and we make this Policy easily accessible throughout this Website to assist you in understanding how we handle your personal information. We want to make your online experience enjoyable and safe. Because we gather certain types of information about our users, we want you to understand fully our policies surrounding the attainment and use of that information.

Information We Collect Directly from You

You are not required to provide personal information that we request. If you choose not to provide the information we have requested, we may not be able to provide you with our products or services.

When you make a purchase from this Website, create an account on this Website, request to receive our electronic newsletters, participate in our message boards or forums, write a review or provide feedback, use our Website chat features, fill out a form to be contacted, submit a photo to be featured on our Website, or participate in polls, surveys, or contests, we may collect information from you, including your name, email address, telephone number, mailing address, payment information (debit and credit card information), login credentials (user name and password), social security number (US citizens and residents only), voice recording, photographs, and social media user names.

If you apply or request to be one of our vendors or service providers, we may collect additional information about you including the company you represent and your job title.

If you apply or request to be one of our affiliates, brand ambassadors, influencers, or a business sales partner, we may collect your name, email address, telephone number, mailing address, photographs, social media handles, signature, social security number (US citizens and residents only), and financial account data, and general notes of the business conversations we have with you.

Please be aware that our website includes links to other sites whose privacy practices may differ from those of AIR RISE INC. If you submit personal information to any of those sites, your information is governed by their respective privacy policies. We encourage you to read carefully the privacy policy of any site you visit. Similarly, some of our pages utilize framing techniques to serve content to from third parties, while preserving the look and feel of our website. Please be aware that you are providing your personal information to these third parties and not to AIR RISE INC.

Our website includes social media features, such as the Facebook “like” button. These features may collect your IP address, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the third party providing it.

Information We May Collect from Other Sources

We may collect or obtain information about you that you chose to make public, including via social media networks, and other public communities, chats or forums.

We may collect or obtain information about you from marketing partners, data brokers, advertising networks, and third-party providers of business contact information for advertising and analytics purposes, so that we may offer you personalized features and offers tailored to your interests, and in order to offer you an overall better service.

We will use this information where you have provided your consent to the third party or to AIR RISE INC, or where AIR RISE INC has a legitimate interest in using your information in order to provide you with the content or service requested.

We will combine this information with personal information provided by you, in order to identify prospective customers or products you'll be interested in, to create more tailored advertising, and to improve the accuracy of our records.

How We Use Your Personal Information

The personal information we collect allows us to fulfill your order or warranty claim, and provide the services you request from us. We may supplement this with information from a third-party source, such as FedEx, in order to validate delivery address so we can properly ship your order. We might use the provided information for direct marketing purposes, such as to inform and communicate with you about relevant products and services. We provide Website users the opportunity to receive communications from us, including a periodic newsletter, product promotions, polls, surveys, and any other information that we believe may be pertinent to you. You may opt out of receiving any, non-service-related communications by submitting a privacy request using our Privacy Request Form below, by clicking on the ‘unsubscribe’ link in any email we send to you, or by replying to any email we send you and entering the word UNSUBSCRIBE in the subject line.

We might use the provided information for advertising purposes, in order to provide personalized experiences and products that we think you will be interested in based on your browsing history of this Website (as further described in this Policy) and your purchase history.

If you fill out a survey or form, participate in a contest, or submit a testimonial on this Website, and in the process, provide us with personal information, we use this information to notify contest winners and award prizes, to monitor site traffic or personalize this Website, and to send participants an email newsletter. We also display on this Website personal testimonials of satisfied customers and other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us using our contact information below.

If you contact our call center, we will use the information you provide us for assisting you with your requests, for quality assurance purposes and to enhance our products and services.

If you apply or request to be one of our vendors or service providers, affiliates, brand ambassadors, influencers, or business sales partner, we will use your personal information to evaluate and establish the terms of our relationship, communicate with you, administer your account, render payment and receive payments, to fulfill your orders, provide services to you, to provide customer service support or to respond to your inquiries; and to maintain our relationship with you. AIR RISE INC uses information voluntarily given by our users to enhance their experience on this Website, whether to provide interactive or personalized elements on the Websites, or to better prepare future content based on the interests of our users.

Disclosure to Third Parties

We may provide your personal information to our affiliated entity (AIR RISE INC Products, located in New York) related by common ownership to carry out regular business activities, such as to provide, maintain and personalize our websites and services, to communicate with you, and to accomplish our legitimate business purposes, pursuant to contractual safeguards.

We may disclose your personal information also to third parties that provide services to help us with our business activities such as shipping your order or warranty claim, offering customer service, sending our communications, and administering testimonials and contests and administering our vendor and service provider programs. These third parties are authorized to use your personal information only as necessary to provide these services to us pursuant to written instructions. In such cases, these companies must abide by our data privacy and security requirements, and are not allowed to use PI they receive from us for any other purpose. Except as otherwise provided herein, we will not share your personal information with any other third-party organizations not acting as our service providers except with your express consent.

For United States citizens and residents only, with your consent, we may share your information with business partners and other third parties in order to allow them to provide you with offers, promotions, ads or products and services that we think you may enjoy. If you do not want us to share your personal information with these companies. Please note that once we share your personal information with another organization, the information received by the other organization is controlled by that organization and becomes subject to its privacy notice and practices.

In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We reserve the right to disclose your personal information as required to by law, such as to comply with a subpoena, or similar legal processes, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or response to a government request.

If AIR RISE INC is involved in a merger, acquisition, dissolution, sale of all or a portion of its assets, or other fundamental corporate transaction, we reserve the right to sell or transfer your information as part of the transaction. In such an event, you will be notified via email and/or a prominent notice on our website of any change in ownership, incompatible new uses of your personal information, and choices you may have regarding your personal information.

Protection of Personal Information

We have implemented commercially reasonable technical and organizational safeguards to appropriately protect your personal information against accidental, unauthorized, or unlawful access, use, loss, destruction or damage. However, please be aware that no method of electronic transmission or storage can ever be fully secure. Therefore, we cannot guarantee the absolute security of your information.

Nevertheless, the security of your personal information is extremely important to us. For instance, we employ various firewalls and other security tactics to keep your information secure. We do not store your complete credit card information on our internal web server. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using transport layer security (TLS) technology. While there is risk inherent in every Internet transaction, be assured that we are work hard to ensure that risk is minimal. If you have questions about the security of your personal information, or if you have reason to believe that the personal information that we hold about you is no longer secure, please contact us immediately as described in this Policy.

Changes to This Policy

We may update this privacy notice and its last updated date to reflect changes to our data governance practices. If we make any material changes, we will notify you by means of a notice on this Website or by an email to your email address on file prior to the change becoming effective. We encourage you to review periodically this page for the latest information on our privacy practices.