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About my order
ABOUT MY ORDER
www.airriseinc.com (AIR RISE INC)
accepts Discover, VISA, Mastercard, American Express and PayPal.
If you’ve placed an order online, please be sure to review the order
carefully. If you find any errors, please contact us immediately by phone at.
Please understand that if you do not contact us right away, we will not be able
to modify your order. Due to our automated system, orders are automatically
submitted to our fulfillment department as soon as they are completed online.
If you are experiencing difficulties with a coupon code and this is the
first time you’ve used it, make sure that you enter the code exactly as it is shown.
Please note that you must enter your coupon code in the field that is
labeled "COUPON CODE". If you have already submitted an order, please understand that we are not
able to make changes to the financial aspect of your transaction.
Once an order has been submitted, credit cards will be pre-authorized for
the total dollar amount of the order. Pre-authorizations will show up
immediately, though this does not indicate that a charge has been made. In
addition to the bank’s authorization, AIR RISE INC software system will run
various authorization checks. If for any reason an order is not authorized by AIR
RISE INC Products, software system, the order will not be processed, nor will
an order confirmation be issued. Under these circumstances, the customer WILL
NOT be charged. However, the amount will still appear as a pre-authorization
for approximately 2-3 business days. Billing will be processed upon shipment of
all orders.
Order
Not Processing
Possible reasons that an order would not process:
·
The billing
address that is on the order does not match the billing address that the card
statement is sent to.
·
Unavailable funds.
·
Incorrect card
security code. For most credit cards, enter the three-digit number that follows
your account number on the back of your card. If you have an American Express
card, enter the four-digit number printed above your account number on the
front of your card.
·
Incorrect card
number or expiration date.
If your order did not process and you still see authorizations on your
credit or debit card, please don't fret. These are not charges, and no money
has been taken from your account. They are merely pending authorizations and
will drop off your account in 2-3 business days. If you continue to have
problems with your credit card on our site, please contact our Customer Service
team at [email protected]
AIR RISE INC reserves the right to
correct price errors before fulfilling any orders.